:root{--bg: #f5f7fa;--bg-soft: #e4e9f0;--text: #333333;--text-soft: #6b7280;--blue: #7faee3;--blue-dark: #5f91c7;--sky: #a9c8f4;--pink: #ffd6e2;--yellow: #fff2a6;--white: #ffffff;--green: #22a06b;--red: #e0574c;--radius: 20px;--shadow: 0 8px 24px rgba(51, 51, 51, .12);--font-heading: "Baloo 2", system-ui, sans-serif;--font-body: "Nunito", system-ui, sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:var(--font-body);line-height:1.6}h1,h2,h3{font-family:var(--font-heading);color:var(--text);margin:0 0 .5em}a{color:var(--blue-dark);text-decoration:none}.app-shell{min-height:100vh;display:flex;flex-direction:column}main{flex:1}.container{max-width:1080px;margin:0 auto;padding:0 24px}.page{padding:48px 24px}.page-narrow{max-width:480px}.page-loading{text-align:center;padding:80px 24px;font-size:1.1rem}.navbar{background:var(--white);box-shadow:0 2px 12px #33333314;position:sticky;top:0;z-index:10}.navbar-inner{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;gap:24px}.brand{font-family:var(--font-heading);font-weight:700;font-size:1.3rem;color:var(--text)}.brand span{color:var(--blue-dark)}.nav-links{display:flex;gap:20px;flex:1}.nav-links a{color:var(--text);font-weight:700}.nav-links a:hover{color:var(--blue-dark)}.nav-links a.active{color:var(--blue-dark);text-decoration:underline;text-underline-offset:5px;text-decoration-thickness:2px}.nav-actions{display:flex;align-items:center;gap:12px}.mobile-nav-toggle{display:none;background:none;border:none;font-size:1.4rem;line-height:1;cursor:pointer;color:var(--text);padding:6px}.mobile-nav-menu{display:none}.lang-switch{display:flex;align-items:center;gap:6px}.lang-switch button{border:none;background:none;color:var(--text-soft);font-family:var(--font-heading);font-weight:700;font-size:.85rem;padding:4px 2px;cursor:pointer}.lang-switch button.active{color:var(--blue-dark)}.lang-switch-divider{color:var(--bg-soft);font-size:.85rem}.btn{display:inline-flex;align-items:center;justify-content:center;border:none;border-radius:999px;padding:10px 22px;font-family:var(--font-heading);font-weight:600;font-size:.95rem;cursor:pointer;transition:transform .1s ease,box-shadow .1s ease}.btn:hover{transform:translateY(-1px)}.btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.btn-primary{background:var(--blue);color:var(--white);box-shadow:0 4px 14px #7faee373}.btn-primary:hover{background:var(--blue-dark)}.btn-outline{background:transparent;color:var(--text);border:2px solid var(--bg-soft)}.btn-outline:hover{border-color:var(--blue);color:var(--blue-dark)}.btn-danger{background:var(--red);color:var(--white)}.btn-block{width:100%}.btn-lg{padding:14px 30px;font-size:1.05rem}.btn-sm{padding:6px 14px;font-size:.85rem}.btn-tab{background:var(--white);color:var(--text-soft);border:2px solid var(--bg-soft)}.btn-tab-active{background:var(--blue);color:var(--white);border-color:var(--blue)}.hero{background:linear-gradient(180deg,var(--bg-soft),var(--bg));padding:64px 24px}.hero-inner{display:flex;align-items:center;gap:48px;flex-wrap:wrap}.hero-text{flex:1 1 420px}.hero-text h1{font-size:2.4rem;line-height:1.25}.hero-text p{font-size:1.05rem;color:var(--text-soft);max-width:480px}.hero-actions{display:flex;gap:16px;margin-top:24px;flex-wrap:wrap}.hero-art{flex:1 1 240px;text-align:center;font-size:5rem}.features{padding:64px 24px}.section-title{text-align:center;font-size:1.8rem;margin-bottom:32px}.section-subtitle{text-align:center;color:var(--text-soft);margin-top:-20px;margin-bottom:32px}.features-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:24px}.feature-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:28px;text-align:center}.feature-icon{font-size:2.2rem;margin-bottom:12px}.cta-band{background:var(--blue);padding:56px 24px}.cta-band-inner{text-align:center}.cta-band h2{color:var(--white);margin-bottom:20px}.cta-band .btn-primary{background:var(--white);color:var(--blue-dark)}.pricing-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:28px;margin-top:32px}.plan-card{position:relative;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:32px 28px;text-align:center;border:2px solid transparent}.plan-card-highlight{border-color:var(--blue);transform:scale(1.03)}.plan-badge{position:absolute;top:-14px;left:50%;transform:translate(-50%);background:var(--yellow);color:var(--text);padding:4px 16px;border-radius:999px;font-size:.8rem;font-weight:700}.plan-price{margin:16px 0}.plan-price .amount{font-family:var(--font-heading);font-size:2.2rem;color:var(--blue-dark);font-weight:700}.plan-price .unit{color:var(--text-soft);margin-left:4px}.plan-price .amount-original{font-size:1.1rem;color:var(--text-soft);text-decoration:line-through;margin-right:8px}.plan-desc{color:var(--text-soft);min-height:48px}.plan-badge-upgrade{background:var(--green);color:var(--white)}.plan-card-locked{opacity:.7}.plan-locked-reason{color:var(--red);font-size:.85rem;font-weight:700;min-height:48px}.auth-card,.checkout-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:36px 32px;margin-top:32px}.checkout-card{max-width:480px}.form{display:flex;flex-direction:column;gap:16px;margin-top:16px}.form label{display:flex;flex-direction:column;gap:6px;font-weight:700;font-size:.9rem;color:var(--text-soft)}.form input,.form select{border:2px solid var(--bg-soft);border-radius:12px;padding:10px 14px;font-size:1rem;font-family:var(--font-body);background:var(--white);color:var(--text);width:100%}.form input:focus,.form select:focus{outline:none;border-color:var(--blue)}.form input:disabled,.form select:disabled{background:var(--bg-soft);color:var(--text-soft);cursor:not-allowed}.auth-switch{margin-top:20px;text-align:center;color:var(--text-soft)}.error-text{color:var(--red);font-weight:700}.field-error{color:var(--red);font-size:.8rem;font-weight:600}.save-confirm{color:var(--green);font-weight:700}.account-field{display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid var(--bg-soft)}.account-field-label{color:var(--text-soft);font-weight:700}.account-divider{border:none;border-top:1px solid var(--bg-soft);margin:24px 0 16px}.checkout-amount{font-family:var(--font-heading);font-size:2rem;color:var(--blue-dark)}.checkout-steps{color:var(--text-soft);padding-left:20px}.checkout-steps li{margin-bottom:6px}.qr-box{text-align:center;margin:24px 0}.qr-box img{width:260px;max-width:100%;border-radius:16px;border:2px solid var(--bg-soft);padding:12px;background:var(--white)}.status-message{margin-bottom:32px;font-weight:700}.course-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:48px}.course-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}.course-card-locked{opacity:.6}.course-card-clickable{cursor:pointer;transition:transform .15s ease}.course-card-clickable:hover{transform:translateY(-2px)}.course-card-thumb-img{width:calc(100% + 40px);margin:-20px -20px 12px;aspect-ratio:16 / 9;object-fit:cover;border-radius:var(--radius) var(--radius) 0 0}.course-card-thumb{width:calc(100% + 40px);margin:-20px -20px 12px;aspect-ratio:16 / 9;display:flex;align-items:center;justify-content:center;font-size:2.4rem;background:var(--bg-soft);border-radius:var(--radius) var(--radius) 0 0}.watch-page{width:95%;margin:0 auto;padding:20px 0 24px;box-sizing:border-box}.watch-back-link{display:inline-block;margin-bottom:12px}.watch-player{position:relative;width:min(95vw,calc((100vh - 300px) * 16 / 9));aspect-ratio:16 / 9;margin:0 auto;background:#000;border-radius:var(--radius);overflow:hidden}.watch-player iframe,.watch-player video{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;border:none}.watch-title{margin-top:16px}.watch-description{color:var(--text-soft);white-space:pre-wrap;text-align:center}.watch-error{display:flex;flex-direction:column;align-items:flex-start;gap:12px}.table-wrap{overflow-x:auto;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow)}.table{width:100%;border-collapse:collapse;min-width:640px}.table th,.table td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--bg-soft)}.status-pill{display:inline-block;padding:4px 12px;border-radius:999px;font-size:.8rem;font-weight:700}.status-pending{background:var(--yellow);color:var(--text)}.status-approved{background:#d9f4e6;color:var(--green)}.status-rejected{background:#fbe1de;color:var(--red)}.filter-tabs{display:flex;gap:10px;margin-bottom:20px;flex-wrap:wrap}.row-actions{display:flex;gap:8px}.footer{background:var(--white);padding:24px;margin-top:48px}.footer-inner{text-align:center;color:var(--text-soft);font-size:.9rem}@media (max-width: 640px){.nav-links,.nav-actions{display:none}.mobile-nav-toggle{display:inline-flex}.mobile-nav-menu{display:flex;flex-direction:column;align-items:stretch;gap:14px;padding:4px 24px 24px;background:var(--white);border-top:1px solid var(--bg-soft)}.mobile-nav-menu a{color:var(--text);font-weight:700}.mobile-nav-menu a.active{color:var(--blue-dark)}.mobile-nav-menu .lang-switch{align-self:flex-start}.mobile-nav-divider{border:none;border-top:1px solid var(--bg-soft);margin:0}}.admin-shell{min-height:100vh;display:flex;background:var(--bg)}.admin-sidebar{width:240px;flex-shrink:0;background:var(--white);border-right:1px solid var(--bg-soft);padding:24px 16px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.admin-sidebar-topbar{display:flex;align-items:center;justify-content:space-between}.admin-mobile-toggle{display:none}.admin-sidebar-body{display:flex;flex-direction:column;flex:1}.admin-brand{font-family:var(--font-heading);font-weight:700;font-size:1.15rem;padding:8px 12px 24px}.admin-nav{display:flex;flex-direction:column;gap:4px;flex:1}.admin-nav-divider{border:none;border-top:1px solid var(--bg-soft);margin:8px 12px}.admin-nav a{display:block;padding:12px 14px;border-radius:12px;color:var(--text);font-weight:700}.admin-nav a:hover{background:var(--bg-soft)}.admin-nav a.active{background:var(--blue);color:var(--white)}.admin-lang-switch{margin:8px 12px;align-self:flex-start}.admin-greeting-link{display:block;padding:12px 12px 4px;margin-top:8px;border-top:1px solid var(--bg-soft);font-size:.85rem;font-weight:700;color:var(--text-soft)}.admin-greeting-link:hover{color:var(--blue-dark)}.admin-my-role{padding:0 12px 16px;font-size:.8rem;color:var(--text-soft)}.admin-logout-btn{margin:8px 12px 0}.admin-back-link{padding:12px 14px;color:var(--text-soft);font-weight:700;font-size:.9rem}.admin-page-subtitle{color:var(--text-soft);margin:-16px 0 24px;font-size:.9rem}.admin-content{flex:1;padding:40px 48px;min-width:0}.admin-page-title{font-size:1.6rem;margin-bottom:24px}.section-title-sm{font-size:1.2rem;margin:32px 0 16px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:20px;margin-bottom:32px}.stat-card-link{color:inherit}.stat-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:24px;text-align:center;border:2px solid transparent}.stat-card-alert{border-color:var(--yellow)}.stat-icon{font-size:1.6rem;margin-bottom:8px}.stat-value{font-family:var(--font-heading);font-size:2rem;font-weight:700;color:var(--blue-dark)}.stat-label{color:var(--text-soft);font-size:.9rem;margin-top:4px}.range-toolbar{display:flex;gap:20px;flex-wrap:wrap;align-items:flex-end;margin-bottom:20px;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px 20px}.range-toolbar label{display:flex;flex-direction:column;gap:6px;font-size:.8rem;font-weight:700;color:var(--text-soft)}.range-toolbar select{border:2px solid var(--bg-soft);border-radius:10px;padding:7px 10px;font-family:var(--font-body);font-size:.9rem;background:var(--white);color:var(--text)}.range-toolbar select:focus{outline:none;border-color:var(--blue)}.stat-grid-compact .stat-value{font-size:1.5rem}.admin-callout{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 24px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.admin-users-toolbar{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:20px}.admin-search{border:2px solid var(--bg-soft);border-radius:12px;padding:10px 14px;font-size:.95rem;font-family:var(--font-body);min-width:220px}.admin-search:focus{outline:none;border-color:var(--blue)}.table-clickable tbody tr{cursor:pointer}.table-clickable tbody tr:hover{background:var(--bg-soft)}.table-empty{padding:24px;color:var(--text-soft);text-align:center}.admin-tag{display:inline-block;margin-left:8px;padding:2px 10px;border-radius:999px;font-size:.75rem;font-weight:700;background:var(--text);color:var(--white)}.admin-tag-danger{background:var(--red)}.admin-note{font-size:.8rem;color:var(--text-soft);margin-top:4px}.form textarea{border:2px solid var(--bg-soft);border-radius:12px;padding:10px 14px;font-size:1rem;font-weight:400;font-family:inherit;resize:vertical}.form textarea:focus{outline:none;border-color:var(--blue)}.admin-header-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:8px}.auth-card .admin-header-row{align-items:center}.auth-card .admin-header-row h1{margin:0}.platform-table-thumb-img{width:80px;height:45px;object-fit:cover;border-radius:8px;display:block}.platform-table-thumb{width:80px;height:45px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;background:var(--bg-soft);border-radius:8px}.platform-table-desc{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-soft)}.tier-badge{display:inline-block;align-self:flex-start;padding:4px 12px;border-radius:999px;font-size:.75rem;font-weight:700}.tier-badge-free{background:var(--bg-soft);color:var(--text-soft)}.tier-badge-member{background:var(--yellow);color:var(--text)}.underline-tabs{display:flex;gap:20px;border-bottom:2px solid var(--bg-soft)}.underline-tab{background:none;border:none;padding:4px 2px 10px;font-weight:700;font-size:.95rem;color:var(--text-soft);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-2px}.underline-tab.active{color:var(--blue);border-bottom-color:var(--blue)}.form-field-label{display:block;font-weight:700;margin-bottom:6px}.settings-qr-preview{display:block;width:240px;max-width:100%;border-radius:var(--radius);border:1px solid var(--bg-soft);margin:8px 0 20px}.upload-btn{display:inline-flex;align-items:center;gap:6px;background:var(--bg-soft);border-radius:10px;padding:10px 16px;font-weight:700;cursor:pointer;width:fit-content}.upload-btn:hover{background:var(--bg)}.form-hint-list{margin:10px 0 0;padding-left:18px;color:var(--text-soft);font-size:.8rem}.form-hint-list li{margin-bottom:2px}.modal-actions-right{justify-content:flex-end}.status-plan-free{background:var(--bg-soft);color:var(--text-soft)}.status-plan-monthly{background:#e3eefb;color:var(--text)}.status-plan-yearly{background:var(--pink);color:var(--text)}.status-plan-full{background:var(--yellow);color:var(--text)}.admin-breadcrumb{display:inline-block;margin-bottom:16px;color:var(--text-soft);font-weight:700}.user-detail-header{display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:16px;margin-bottom:24px}.user-detail-meta{text-align:right;color:var(--text-soft);font-size:.9rem}.latest-slip-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:24px;margin-bottom:8px;border:2px solid var(--yellow)}.latest-slip-date{color:var(--text-soft);font-size:.85rem;margin-top:-8px}.role-badge{display:inline-block;padding:4px 12px;border-radius:999px;font-size:.8rem;font-weight:700}.role-locked{font-size:.75rem}.role-badge-customer{background:var(--bg-soft);color:var(--text-soft)}.role-badge-admin{background:#e3eefb;color:var(--text)}.role-badge-supervisor{background:var(--pink);color:var(--text)}.role-badge-super_admin{background:var(--yellow);color:var(--text)}.role-select{border:2px solid var(--bg-soft);border-radius:10px;padding:6px 10px;font-family:var(--font-body);font-size:.9rem;background:var(--white)}.role-select:focus{outline:none;border-color:var(--blue)}.date-picker{position:relative}.date-picker-input{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;border:2px solid var(--bg-soft);border-radius:12px;padding:10px 14px;font-size:1rem;font-family:inherit;font-weight:400;background:var(--white);color:var(--text);cursor:pointer}.date-picker-input:hover{border-color:var(--blue)}.date-picker-icon{font-size:.9rem}.date-picker-popup{position:absolute;top:calc(100% + 6px);left:0;z-index:50;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:14px;width:260px}.date-picker-header{display:flex;align-items:center;justify-content:space-between;font-weight:700;margin-bottom:10px}.date-picker-header button{border:none;background:var(--bg-soft);width:28px;height:28px;border-radius:8px;cursor:pointer;font-size:1rem}.date-picker-header button:hover{background:var(--bg)}.date-picker-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:4px;text-align:center}.date-picker-weekdays{margin-bottom:4px;font-size:.75rem;color:var(--text-soft);font-weight:700}.date-picker-day{border:none;background:none;padding:6px 0;border-radius:8px;cursor:pointer;font-size:.85rem;color:var(--text)}.date-picker-day:hover:not(:disabled){background:var(--bg-soft)}.date-picker-day.selected{background:var(--blue);color:var(--white);font-weight:700}.date-picker-day:disabled{color:var(--bg-soft);cursor:not-allowed}.deactivated-gate{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:24px}.deactivated-gate-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:32px;max-width:480px;width:100%}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#33333373;display:flex;align-items:center;justify-content:center;padding:24px;z-index:100}.modal-card{position:relative;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:32px;max-width:480px;width:100%;max-height:90vh;overflow-y:auto}.modal-close{position:absolute;top:16px;right:16px;border:none;background:var(--bg-soft);color:var(--text);width:32px;height:32px;border-radius:50%;cursor:pointer;font-size:.9rem}.modal-close:hover{background:var(--bg)}.order-detail-modal h2{margin-bottom:16px;font-size:1.2rem}.slip-preview{margin:20px 0;text-align:center}.slip-preview img{max-width:100%;max-height:400px;border-radius:16px;border:2px solid var(--bg-soft)}.modal-actions{margin-top:20px}.chat-widget{position:fixed;bottom:24px;right:24px;z-index:200;display:flex;flex-direction:column;align-items:flex-end;gap:12px}.chat-bubble-btn{width:56px;height:56px;border-radius:50%;border:none;background:var(--blue);color:var(--white);font-size:1.5rem;cursor:pointer;box-shadow:0 6px 18px #33333340}.chat-bubble-btn:hover{background:var(--blue-dark)}.chat-panel{width:340px;max-width:calc(100vw - 48px);height:460px;max-height:70vh;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);display:flex;flex-direction:column;overflow:hidden}.chat-panel-header{background:var(--blue);color:var(--white);padding:14px 16px;display:flex;align-items:center;justify-content:space-between;font-weight:700;font-family:var(--font-heading)}.chat-panel-close{background:transparent;border:none;color:var(--white);cursor:pointer;font-size:1rem}.chat-panel-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--bg)}.chat-bubble{max-width:80%;padding:10px 14px;border-radius:16px;font-size:.9rem;line-height:1.4}.chat-bubble p{margin:0}.chat-bubble-agent{align-self:flex-start;background:var(--white);border:1px solid var(--bg-soft);color:var(--text)}.chat-bubble-me{align-self:flex-end;background:var(--blue);color:var(--white)}.chat-attachment{max-width:100%;border-radius:10px;margin-top:6px;display:block}.chat-timestamp{display:block;font-size:.7rem;opacity:.7;margin-top:4px}.chat-waiting{text-align:center;color:var(--text-soft);font-size:.8rem}.chat-typing{align-self:flex-start;color:var(--text-soft);font-size:.8rem;font-style:italic}.chat-error{padding:0 16px;font-size:.8rem}.chat-closed-notice{text-align:center;color:var(--text-soft);font-size:.85rem;margin-bottom:8px}.chat-panel-footer{padding:12px 16px;border-top:1px solid var(--bg-soft)}.chat-composer{display:flex;align-items:center;gap:8px}.chat-attach-btn{cursor:pointer;font-size:1.1rem;flex-shrink:0}.chat-input{flex:1;border:2px solid var(--bg-soft);border-radius:999px;padding:8px 14px;font-family:var(--font-body);font-size:.9rem;min-width:0}.chat-input:focus{outline:none;border-color:var(--blue)}.chat-file-name{font-size:.75rem;color:var(--text-soft);margin:4px 0 0}.chat-thread{background:var(--bg);border-radius:var(--radius);padding:20px;display:flex;flex-direction:column;gap:10px;max-height:480px;overflow-y:auto;margin-bottom:16px}.chat-composer-admin{margin-bottom:8px}.ticket-actions{align-items:center}.ticket-inbox-section{display:flex;flex-direction:column;height:calc(100vh - 80px)}.ticket-inbox{display:flex;flex:1;min-height:0;background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.ticket-inbox-list{width:300px;flex-shrink:0;border-right:1px solid var(--bg-soft);overflow-y:auto}.ticket-list-item{display:flex;gap:10px;padding:14px 16px;border-bottom:1px solid var(--bg-soft);cursor:pointer}.ticket-list-item:hover{background:var(--bg)}.ticket-list-item.active{background:var(--bg-soft)}.ticket-list-item-body{flex:1;min-width:0}.ticket-list-item-top{display:flex;justify-content:space-between;gap:8px}.ticket-list-item-name{font-weight:700;font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:inline-flex;align-items:center;gap:6px}.ticket-list-item-time{font-size:.7rem;color:var(--text-soft);flex-shrink:0}.ticket-list-item-bottom{display:flex;gap:6px;margin-top:6px;flex-wrap:wrap}.ticket-inbox-thread{flex:1;min-width:0;display:flex;flex-direction:column}.ticket-inbox-placeholder{flex:1;display:flex;align-items:center;justify-content:center;color:var(--text-soft)}.avatar-circle{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--white);font-weight:700;font-family:var(--font-heading);flex-shrink:0}.avatar-circle-sm{width:36px;height:36px;font-size:.9rem}.thread-panel{display:flex;flex-direction:column;height:100%;min-height:0}.thread-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--bg-soft);flex-wrap:wrap}.thread-header-info{display:flex;align-items:center;gap:12px}.thread-header-name{font-weight:700;font-family:var(--font-heading)}.thread-header-meta{display:flex;gap:6px;margin-top:4px}.thread-header-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.thread-note{margin:8px 20px 0}.thread-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:10px;background:var(--bg)}.thread-composer-wrap{padding:12px 20px;border-top:1px solid var(--bg-soft)}@media (max-width: 900px){.admin-shell{flex-direction:column}.admin-sidebar{width:100%;height:auto;position:static}.admin-mobile-toggle{display:inline-flex}.admin-sidebar-body{display:none;margin-top:8px}.admin-sidebar-open .admin-sidebar-body{display:flex}.admin-content{padding:24px}.ticket-inbox-section{height:auto}.ticket-inbox{flex-direction:column}.ticket-inbox-list{width:100%;max-height:240px}.ticket-inbox-thread{min-height:480px}}